 |
|
 |
 |
 |
|
|
FAQ's
Q. HOW DO I PLACE AN ORDER?
A. When
you place an order from our products page, you will be taken to a secure
server where you will fill out our online order form indicating the
products you want. You must answer an Online Medical Questionnaire,
similar to that which you would fill out in your doctor's office. This
will provide our physicians with information relevant to your medical
condition. Once you complete the questionnaire, you will submit your
delivery information and credit card number to complete the order process.
You will receive e-mail with confirmation of your request.
Q. WHAT HAPPENS ONCE I SUBMIT MY
ORDER?
A. A physician, licensed by the American Medical
Association, will review the information you have submitted and either
approve or deny your request. If approved, the physician will write the
prescription and send it to a pharmacy where it will be filled and shipped
to you via Federal Express. Your prescription will include information
explaining the usage, dosage and precautionary information regarding your
medication. You will also receive our pharmacist's contact information in
case you have any questions upon receiving your medication.
Q. HOW DOES AN ONLINE CONSULTATION
WORK?
A. Online consultations are the latest concept in health
care utilizing the Internet to improve patient access to physician care.
The patient completes an online questionnaire in the same manner as they
would in a physician's office. Although online consultations will never
take the place of traditional medicine, they do provide an effective means
for patients to receive treatment for a specific number of conditions
that, in many circumstances, may not require a physical exam.
Q. WHAT PRESCRIPTION MEDICATIONS DO YOU
DISPENSE?
A. We only offer medications that can be prescribed
from online consultations. Please check our site for all available
medications we offer.
Q. WHAT ARE YOUR SHIPPING
POLICIES?
A. Once your order is approved, it will be forwarded
to the pharmacy for fulfillment. When the pharmacy receives your
prescription, it will be filled and shipped via USPS or Federal Express or UPS . At time
of delivery, an adult signature is required in order to release the
medication to you. This is to assure the protection of you and others. If
an adult is not available to sign for the package, Federal Express or UPS will
make up to 3 delivery attempts, as well as indicate a pick-up facility.
Q. DO YOU SHIP ORDERS EVERYDAY?
A.
Pharmacies do not process prescription orders over the weekend. If you
place an order after noon Eastern Standard Time on Friday, or anytime on
Saturday and Sunday, it will be sent to the Physician for evaluation, but
will not be shipped from one of our pharmacies until Monday or Tuesday.
Q. CAN I RETURN MY MEDICATION FOR A
REFUND?
A. Due to Federal Law, we are unable to accept
returned prescription medications.
Q. DO YOU SHIP TO P.O. BOXES?
A.
Unfortunately, we cannot ship to PO Boxes.
Q. HOW WILL THE PACKAGE ARRIVE? WILL PEOPLE KNOW
ITS CONTENTS?
A. All packages are shipped in plain packaging
to protect your privacy.
Q. WHAT HAPPENS IF MY ORDER HAS BEEN
DECLINED?
A. We use a system that authorizes your available
credit at the time the order is placed. If the physician or pharmacy
declines your request, you will not be charged. The authorization to your
credit/debit card will cancel within 5 business days.
Copyright © 2005 PHDpharmacy All rights reserved. Products mentioned are trademarks of their respective companies
Privacy | Mission Statement All rights reserved ® 2005